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Updated and Error-free GetValidTest Field-Service-Consultant Exam Practice Test Questions

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Salesforce Field-Service-Consultant Certification Exam is designed for professionals who work in the field service industry and have experience with Salesforce's Field Service Lightning product. Salesforce Certified Field Service Consultant certification validates the knowledge and skills required to design and implement field service solutions using Salesforce's technology.

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Salesforce Field-Service-Consultant Exam is a certification exam designed for professionals who want to demonstrate their expertise in field service management using the Salesforce platform. Field-Service-Consultant exam is intended for individuals who have experience in implementing and managing field service operations, and who want to validate their skills and knowledge in this area. Salesforce Certified Field Service Consultant certification is recognized globally and demonstrates a professional’s ability to implement and manage field service solutions using Salesforce.

Salesforce Certified Field Service Consultant Sample Questions (Q71-Q76):

NEW QUESTION # 71
Universal Containers's Dispatchers want to visualize the planned travel route for a Technician during their shift.
Which feature should the Consultant recommend to meet the requirement?

A. Service Resource Dashboard
B. Service Appointment Reports
C. Aerial Routing
D. Street-level Routing

Answer: A

NEW QUESTION # 72
Universal Containers provides prompt service and has multiple service levels for different customers. Over 50% of Service Appointments are created on the same day they need to be completed. As a result, a Technician's daily schedule can change multiple times throughout the day. What method of dispatching should a Consultant recommend implementing?

A. Automatically Dispatch Service Appointments using Drip Feed.
B. Automatically change the status to Dispatched of all Service Appointments.
C. Automatically schedule unscheduled services to available Resources.
D. Automatically run Optimization Background Job every hour.

Answer: A

NEW QUESTION # 73
Universal Containers wants the ability for their Field Technicians to log sales opportunities associated with their Work Orders. What configuration should a Consultant implement so Field Technicians can easily achieve this through the Field Service Mobile app?

A. Quick Action on Work Order Line Items to Create Opportunity
B. Quick Action on Opportunity to Create Work Order
C. Quick Action on Work Order to Create Opportunity
D. Quick Action on Opportunity to Create Work Order Line Item

Answer: C

NEW QUESTION # 74
Universal Containers performs service on field assets that require a sequence of work tasks. A Consultant has recommended Work Order Line Items to manage the tasks and assets/parts necessary to manage the work.
Which two of the following must be considered as part of this solution to ensure Work Orders are properly completed? Choose 2 answers

A. Use of a parent-child Work Order Line Item to create a Work Order Line Item hierarchy.
B. Use of Standard Reports to view Parent and Root Work Order Lines Items within Work Orders by Customer.
C. Use of Work Order Line Items to link to a specific Asset within the Asset Hierarchy that represents the BoM.
D. Use of Work Order Line Items that automatically inherit the hierarchy of Assets attached to Work Order.

Answer: A,B

NEW QUESTION # 75
Universal Containers typically performs installs, break-fix, and inspections for all clients. The Service Manager wants to create a template for common work requests. What should a Consultant implement to assist the dispatch team?

A. Work Types and Skill Requirements for Install, Break-fix, and Inspections.
B. Work Order custom fields to define Install, Break-fix, and Inspections.
C. Work Order Record Types for Break-fix, Install, and Inspection.
D. Work Type Line Items for Install, Break-fix, and Inspections.

Answer: A

NEW QUESTION # 76
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